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CD ROM Paradise Collection 4
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CD ROM Paradise Collection 4 1995 Nov.iso
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sm35dp23.zip
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README.1ST
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Text File
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1994-11-30
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8KB
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154 lines
Thank you for your interest in ServiceMANAGER.
ServiceMANAGER is an easy to use, and maintain, service management information
system. It allows the user to easily track and analyze client/machine service
histories. The service/maintenance industry is a multi-billion dollar business
providing product and equipment servicing, at the manufacturer through to
retail levels. The size of a service provider can range from a small local
shop to large national corporations with hundreds of servicepersons.
ServiceMANAGER was conceived and designed as an computerized centralized
dispatch system. Information collected over the telephone from clients, can
be used to dispatch servicepersons, and track work in progress. ServiceMANAGER
can also analyze your clients, show patterns in equipment breakdowns,
calculate costs, determine your most cost effective serviceperson, reconcile
your labour costs, and even calculate MTBF and MTBC for all your
clients - easily and quickly. ServiceMANAGER will provide end user's that all
important "edge" needed in todays business environment. It also provides
consultants with a cost effective additional product/service to offer to
their clients.
Because you are reading this text file, you must have the shareware version
of ServiceMANAGER. The shareware version is identical to the commercial
version, with the following two exceptions: the user's guide has not been
printed on paper and bound, and the program is password protected (it is fully
functional - BUT YOU CAN'T modify it's structure, add/change data panels or
reports, import data, or re-build the indexes; you need to register your
copy so you can get the passwords necessary).
The program is distributed on one high density diskette. It contains the
following files, in a ZIPPED (SM35DP23.ZIP) file.
Service.str ServiceManager program structure
Service.ind Indexes
Service.txx variable length text fields
Service.0?? A number of datafiles, numbered from
001 to 018 (depends on version).
Service.txt User's guide (text only format)
Service.man User's guide (laser print format)
Readme.1st This file
Run.bat Program quick start (Must have DataPerfect
loaded and in the DP directory)
Demo.Bat Run the ServiceMANAGER DEMO
The user's guide is contained in two files. The 1st is SERVICE.TXT. This text
file is the text only portion (no graphics/illustrations) of the 50 page
illustrated user's guide. To print this file, you must use the DOS PRINT
command.
PRINT SERVICE.TXT
If you have a laser/laser compatible printer, you may wish to print
SERVICE.MAN instead. This file contains graphics that are not included
in the simple text file SERVICE.TXT . SERVICE.MAN is
a laser print file - output that would normally be sent to our OKIDATA laser
printers was directed to a file instead. While this file contains codes
specific to our OKI printers, it should be fine for any HP compatible
laser printer - though you might not get output in Times Roman 10pt. If you
aren't sure how your printer will handle this output, place just a few
pages in the paper tray before printing - to check the output. If you are
happy with the output, then refill the tray, if not, reset the computer and
printer. Then try changing your printer's default font, then print again.
The command to print this file is
COPY /B SERVICE.MAN XXXX
where XXXX is the port your printer is connected to
ie: LPT1 LPT2 COM1 COM2 .......
ServiceMANAGER requires WordPerfect Corporation's database DataPerfect v2.3
or later for proper operation. See the user's guide for details.
IF YOU DON'T HAVE A COPY OF DATAPERFECT: If you don't have a copy of
DataPerfect, but would like to see if it has the features you are looking
for. WordPerfect's DataPerfect Test Drive program/manual/disclaimer is
also available. The Test Drive program allows developers (us)
to provide to potential customers (you), the ability to let you see if you
like and wish to use our product ServiceMANAGER, and purchase DataPerfect.
There is no obligation on your part for using TEST DRIVE, all is explained
in the file DPT.ZIP (DataPerfect Test Drive program). To run the
ServiceMANAGER demo, run the batch file DEMO.BAT .
ServiceMANAGER is shareware. If you feel that this program is useful to you
or your clients, than you may register the program, by sending
$20.00 US DOLLARS MONEY ORDER ONLY please to:
(if you are a consultant and you wish to use it for your clients - please
register each client separately)
SBS - Spindrift Business Services
Box 31421 - 6155 North Street
Halifax, Nova Scotia B3K 5Z1
CANADA
Registered users will receive by return mail; a registration card with your
user's ID number, the password key - so you can view or modify the database
structure/add or change the data panels or reports, rebuild indexes in the
advent of any unpleasantness ....., and a 3.5" printed diskette label to put
on your copy of ServiceMANAGER.
If you have a suggestion for future versions of ServiceMANAGER, or are having
problems. You may contact us at the address shown on the user's guide
disclaimer page. For quicker response, please use our E-Mail address.
We do not provide programming assistance, or do custom programming. If you
wish to have the ServiceMANAGER code modified, and don't feel comfortable in
doing it yourself, please contact a local computer consultant for
assistance. They will be pleased to help you. There are over
200 listed DataPerfect consultants throughout the USA, more worldwide.
Thank you for your interest in ServiceMANAGER.
REGISTRATION FORM
Name: ____________________________________________________________
You are: a business ____ a individual ____ a consultant ___
government ____ organization ____
(Note: if you are a consultant, and wish to register a copy
for a client, please register in your corporate name and
address, the registration will then be sent to you not
to your client. We don't want to know who your clients are.
Address: ____________________________________________________________
____________________________________________________________
City: _________________________
Prov/State:_________________________
Postal: _________________________
Country: _________________________
***** PLEASE BE SURE TO INCLUDE A COMPLETED REGISTRATION FORM WITH YOUR *****
***** PAYMENT. WE HAVE NO OTHER MEANS OF DETERMINING YOUR ADDRESS. *****
***** THANK YOU. *****
Regards - SBS